By Sudhir Bhojwan, Yuan Tung, Lalitha Rajagopalan
As we close out 2025, it is impossible not to reflect on the incredible momentum we’ve seen—not just within ORO Labs, but across the entire procurement landscape. A fundamental shift has defined this year: the move from simple automation to true orchestration and the rise of Agentic AI. For ORO, 2025 was a year of aggressive innovation, expansion of our global footprint, and, most importantly, measurable success for our customers.
From launching groundbreaking AI capabilities to welcoming industry titans into our customer community, here is a look back at the milestones that defined our year.
Innovation has always been our north star, but 2025 saw us leap forward with the introduction of capabilities that are reshaping how enterprises manage spend and suppliers.
Early in the year, we launched our AI Agent Builder, a powerful new capability designed to power truly autonomous and secure procurement workflows. This wasn't just an upgrade. Instead, it represents an opportunity to reimagine how procurement teams can build, deploy, and chain together AI agents to handle complex tasks, freeing human talent for strategic work.
Following closely was the introduction of the Supplier Front Door, a smarter, more intuitive supplier engagement experience. By smoothing the friction often associated with supplier onboarding and interaction, we’ve helped our customers build stronger, more transparent relationships with their supply chains. These innovations have anchored our position as a leader in the "Age of AI and Orchestration."
A few examples of new ORO Customers.
Our technology is only as good as the value it creates for our customers, and in 2025, the market spoke loudly. We were thrilled to welcome dozens of new major customers to the ORO family, spanning diverse sectors and international borders.
To cite just a few examples, we saw significant adoption in highly regulated and complex industries such as:
In 2025, the ORO platform processed over $100 billion in spend, serving more than 2 million users across 103 countries. Supplier onboarding is a great example of the value ORO delivered for our clients in the past year. In 2025, our clients saw a median cycle time for supplier onboarding of 6 days, a total time savings of more than 185,000 days. Our exponential growth in 2025 is evidence of the power of our solution and the real value ORO is delivering for the largest and most complex organizations in the world.
To support this expanding customer base, ORO Labs has grown rapidly. In 2025, we increased our headcount by more than 50%. This influx of talent across engineering, customer success, and sales is the engine driving our continued velocity.
A major highlight of our growth strategy this year was the acquisition of ProcureTech in March. This wasn't just about expanding our team; it was a strategic investment to accelerate global orchestration adoption and deepen our connection to the digital procurement ecosystem.
By bringing ProcureTech’s team of experts and their extensive partner network into the ORO fold, we have strengthened our EMEA operations and unlocked new opportunities for co-innovation. We were especially proud to welcome Lance Younger as our new Executive Vice President, EMEA and Global Alliances.
Our commitment to excellence was recognized by the industry’s most respected voices this year. We were honored to be named the Top Procurement Technology Provider at the 2025 World Procurement Awards.
Further validating our market leadership, Spend Matters cemented ORO as a dominant force in the Spring and Fall 2025 SolutionMaps for Intake & Orchestration, naming us a Value Leader in both. This distinction reflects our "top right" performance, balancing high analyst scores for technical capability with exceptional customer satisfaction ratings. In the Fall update, we achieved a perfect 5/5 score for Generative AI, with analysts noting that ORO is “At the forefront of AI-based innovation in orchestration, particularly with respect to agentic AI.” We also secured top scores in critical categories such as Risk Management, Supplier Experience, and ROI, demonstrating that ORO promises both innovation and measurable value at enterprise scale.
We were featured in Gartner’s 2025 Hype Cycle for Procurement and Sourcing Solutions, recognized as a Sample Vendor in both the Intake Management and Procurement Orchestration categories. This recognition validates our strategic direction as these capabilities move from emerging concepts to essential platform-level strategies, while also highlighting our alignment with the report's newest frontier: Agentic AI.
Additionally, G2 recognized ORO as a leader in the Winter 2026 Grid® for Procurement Orchestration Software. Art of Procurement has once again included ORO in their Annual ProcureTech 100 list.
Sustainability and global stewardship are crucial factors as we continue to bring innovative features to market. In 2025, we earned a Bronze sustainability rating by Ecovadis, placing us in the top 35% of organizations worldwide. As part of our commitment to sustainability, we also joined the UN Global Compact, which provides a universal language for corporate responsibility and provides a framework to guide all businesses regardless of size, complexity, or location.
Last, but not least, leaders Dharani Jeyaprakasam (Principal Solutions Architect) and Santosh Reddy (Head of Professional Services) were rightfully recognized as “Pros to Know,” by Supply and Demand Chain Executive, a testament to their visionary guidance and to the fact that ORO continues to attract the best and brightest in the industry. In September, Jenn Sadr, Head of Customer Success at ORO, was named a Trailblazer during the 2025 Women in Supply Chain Awards.
No company succeeds in a vacuum. In September, we launched the ORO Partner Enterprise Network (OPEN), creating a robust ecosystem for our partners to collaborate and drive mutual value. To date, we are actively working with more than 45 different technology providers and have deepened our already rich integrations with platforms like SAP, Oracle, FairMarkit, and Globality, to name a few.
We also focused on thought leadership and education. We released a critical Research Report revealing that large enterprises are divided on risk management, with 25% loosening supplier risk standards while others tighten them under pressure—vital insights for the market.
The success of our ORO Imagine 2025 event is a testament to how we have catalyzed a community around agentic procurement orchestration. The massively oversubscribed event highlighted how procurement is evolving through orchestration and AI, bringing together leaders to explore this shift. Procurement is moving from disconnected systems and manual processes toward seamless coordination of people, data, and technology. Early results show orchestrated procurement speeds up sourcing and supplier onboarding, reduces costs, increases automation, and boosts collaboration. The future points to agentic AI handling routine tasks while humans focus on strategy, innovation, and data readiness. Leaders were urged to rethink legacy tech and prepare organizations for this new reality.
Ultimately, our success is defined by our customers' wins. Here are just a few examples among many:
SageSure, Opella, Danone, UKG, and many others also went live in 2025. We look forward to tracking their progress in the coming year.
As we look toward 2026, the foundation we’ve built this year—centered on agentic AI, robust partnerships, and unwavering customer focus—positions us for even greater success in 2026. Thank you to our team, our partners, and our customers for making 2025 a landmark year for ORO Labs.