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ORO Labs is honored to be recognized as a value leader in Spend Matters' inaugural SolutionMap for Intake & Orchestration. This recognition underscores our commitment to delivering exceptional procurement orchestration solutions tailored to the needs of large enterprises.
Understanding the Spend Matters SolutionMap
Spend Matters' SolutionMap is a semi-annual, data-centric assessment of procurement technologies, evaluating solutions based on rigorous functionality assessments and customer feedback. The methodology involves a comprehensive Request for Information (RFI) process, in-depth product demonstrations, and impartial, anonymized customer ratings.
As part of their Spring 2025 release, Spend Matters introduced their SolutionMap for Intake/Orchestration, reflecting the growing importance of solutions that streamline procurement workflows and enhance cross-functional collaboration. As part of this process, they evaluated nine vendors, with eight offering standalone intake/orchestration solutions. Among these, only four, including ORO, have a strong focus on serving large enterprises, where over 50% of their business is with large organizations.
The Importance of Target Market Focus
The target market a vendor focuses on significantly influences its product development and roadmap. Large enterprises typically possess robust and complex tech stacks and seek orchestration tools that integrate seamlessly without duplicating existing functionalities. For these organizations, core orchestration features are paramount, and this is where ORO excels:
- Standards and Integrations: Ensuring interoperability with existing systems
- Robust UX Layer: Delivering intuitive and customizable user experiences
- Purpose-Built Features: Facilitating critical processes such as supplier onboarding, risk assessment, and contract management
Analyst Solution Scores
In the Spring 2025 SolutionMap, ORO earned top scores in several key categories:
- Enabling Services and Platform Technologies: We achieved top scores in workflow configurability, core platform flexibility, standards and integrations, and UX
- Supplier Experience Management: Our capabilities in supplier qualification and onboarding earned us a top score, reflecting our commitment to efficient supplier management
- Risk Management: ORO received the top overall score in this category, emphasizing our strength in orchestrating processes related to supplier risk identification, prioritization, and mitigation
- Contract Lifecycle Management (CLM): We excelled in contract process management, with top marks across the board, in areas including contract creation, authoring, negotiation, and performance monitoring.
In general, analysts from Spend Matters praised ORO’s “Extremely granular” workflows and custom forms, our no-code development experience that allows users to build complex business logic with ease, and our market-leading innovation in the use of generative AI.
Customer Scores
ORO earned the highest customer satisfaction scores among orchestration tools serving the enterprise market. Feedback from current customers highlights our platform's flexibility, customizable processes, innovative technology, ease of integration, and responsive customer service. Customers particularly appreciated our swift reactions to address issues and the depth of our solution's capabilities.
Spend Matters divides customer scores into three main categories:
- Value Generation: ORO earned top scores for quick deployment and return on investment (ROI).
- Expectation Delivery: We received top scores for systems integration and configurability, ensuring our platform aligns seamlessly with existing enterprise systems.
- Value Beyond Tech: Our compliance expertise and industry knowledge were market-leading, reflecting our commitment to a holistic and humanized approach to procurement orchestration.
We are very proud of our ability to provide value beyond tech. Unmatched by others in the field, our deep expertise in compliance and industry knowledge are of extreme importance to the clients we work with. In fact, two of our consultants, Santosh Reddy and Dharani (DJ) Jayaprakasam, were just recognized as Pros to Know by Supply & Demand Chain Executive. Our recent acquisition of ProcureTech has further enriched our expertise and deepened what are already market-leading capabilities.
Being recognized as a value leader in Spend Matters' Spring 2025 SolutionMap for Intake & Orchestration is a testament to ORO's dedication to delivering innovative, enterprise-focused procurement orchestration solutions. Top scores in critical categories, coupled with outstanding customer feedback, reinforce ORO's position as the preferred choice for large enterprises seeking to streamline procurement processes, enhance supplier management, and mitigate risks. We remain committed to pushing the boundaries of procurement technology, ensuring our clients achieve unparalleled efficiency and value.
ORO has implemented highly successful solutions at large enterprises like Bayer, Roche, Liberty Global, BASF, and many others. At Novartis, we partnered to develop a supplier management solution that has resulted in better user experiences, more efficiency, less fraud, and improved collaboration. Writing about this partnership, John Yuva remarks “The partnership between Novartis and ORO exemplifies a paradigm shift in how large enterprises work with startups. Instead of purchasing off-the-shelf solutions, Novartis engaged in co-designing a platform tailored to its unique requirements. This collaboration allowed both parties to innovate and address gaps left by traditional vendors.”
Join us on March 26, 2025 to hear Piotr Pierzak (Head of Demand-to-Purchase-Order at Novartis) discuss how Novartis is approaching supplier management and procurement transformation to achieve best-in-class S2P processes.
